Call Center Answering Services | Inquiry and Lead ManagementServing Orange County, California ( CA ) Socal Region and USA Nationwide
Most of our customers are inundated with inquiries generated from websites, dealers, partners, client referrals etc. ABCI realizes the importance of immediate client response to enhance sales. ABCI offers specialized outsourced services for lead management.
These Call Center operations include:
- Caller information capture
- Marketing information capture
- Branching to different offerings and/or scripts based on answers to qualifying questions
- Database management of customer and product information
- Scheduling and appointment setting